We work closely with your service department to provide a smooth process in handling claims related to manufacturer's defects, handling/transit damages, and insurance policies. Simply submit your claim via email or fax, and we’ll do the rest. We schedule, confirm and service customers in-home, and submit detailed reports, with photos, within 24 hours of each service. MOD Restoration makes the cycle seamless.
As your service company, MOD Restoration is a representative and extension of your company. When performing in-home inspections, we never advise customers nor give our opinions on what your decision will be with respect to repairing, exchanging or refunding. Our service technicians always speak highly of the quality and workmanship of your furniture. We treat your customers with the same care and professionalism as you would.
To contact our Claims Department, please call us at 347.442.1900 or email us at claims@modrestoration.com.
